Purpose of This Privacy Policy
This Privacy Policy articulates the protocols for managing personal data by The Otium Collection. It clarifies the types of personal data collected, the purpose of its collection, and the subsequent processing activities. Furthermore, it outlines the rights of individuals under the applicable data protection laws, specifically the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018, collectively referred to herein as 'data protection laws.'
Our Role as Data Controller
Under the data protection laws, The Otium Collection assumes the role of Data Controller concerning the personal data supplied by you.
Definition of Personal Data and Processing
Personal data refers to any information that relates to an identifiable individual. Processing encompasses all operations performed on personal data, including but not limited to collection, storage, usage, disclosure, and deletion.
Collection and Purpose of Personal Data
Personal data is collected through various interactions with our services, directly or indirectly. This may include bookings made via travel agents, or data provided to third parties like local service suppliers. Data collection also extends to publicly available sources for internal marketing profiling.
Typical personal data collected includes:
- Demographic details such as age, nationality, and passport information
- Names and contact details of travelers.
- Emergency contact and dietary preferences.
- Documentation like passports or driver’s licenses.
- Feedback and security measures like CCTV footage
- Information on medical conditions or disabilities impacting travel
Personal data is processed to fulfill contractual obligations, comply with legal requirements, or protect vital interests. For marketing purposes, processing is based on consent.
Special Categories of Personal Data
Special categories of personal data include details about health, racial or ethnic origin, and sexual orientation. Processing such data requires explicit consent, particularly when it relates to travel-specific needs like health conditions or dietary requirements.
Disclosure of Personal Data
Personal data may be shared with relevant third parties like accommodation providers, transportation services, and regulatory bodies. This sharing is necessary to facilitate your travel arrangements and comply with legal obligations. We ensure these third parties adhere to strict data security and privacy measures.
Data Processing Locations
Data processing occurs within the UK and EEA. For transfers outside the EEA, we ensure adequate protection measures are in place as per GDPR stipulations.
Data Protection Measures
We implement robust technical and organizational measures to safeguard personal data against unauthorized or unlawful processing and accidental loss or damage, considering technological advancements and implementation costs.
Use of Personal Data for Marketing
We process personal data for marketing purposes based on explicit consent or existing regulations such as the Privacy and Electronic Communications Regulations 2003. Opt-out options are provided at the point of data collection and with each marketing communication.
Consent Withdrawal
You may withdraw your consent for marketing or other communications at any time via email or phone.
Access to Personal Data
You are entitled to request details of your personal data held by us, the processing purposes, and the recipients of such data. Requests are handled promptly and without charge unless they are excessive or unfounded.
Data Accuracy and Retention
If personal data is inaccurate or outdated, you can request correction or deletion. We retain personal data as long as necessary for the fulfillment of the intended purposes and comply with legal obligations.
Deletion of Personal Data
You may request the deletion of your personal data under certain conditions, particularly where it has been processed solely for marketing purposes.
Changes to the Privacy Policy & Use of Cookies
This Privacy Policy may be amended in response to changes in legal requirements or operational practices. Our website uses cookies to enhance user experience and for analytical purposes. You have the option to manage cookie preferences through your browser settings.
Complaints
Should you have complaints regarding the processing of your personal data, please contact us via email Hello@otiumcollection.com. If dissatisfied with the response, you may approach the Information Commissioner’s Office.
Refer to our Terms & Conditions for additional details.
